Age-friendly Businesses

Questions:

• On your website, do you have a customer assistance phone number that iseasy to find?
• On your website, do you have contact information that is easy to find?
• On your digital materials, do you have a large font or an easy text-resize option on digital materials?
• On print materials, do you use LARGE fonts?
• If you operate a restaurant, do you limit noise levels and background music to moderate or low levels at lunch and in the early evening?
• Do you place products within reach on shelves?
• Do you offer help to customers in reaching items?
• Do you have a well-lit place where customers can sit and rest?
• Do you train staff to assist customers with access and functional needs (e.g. reach shelved items, speak clearly, read labels/menus)?
• Do you offer shopping by phone, on-line shopping, and/or delivery service?
• Please circle any of your safety accommodations: adequate lighting; clearly marked stairs; inclines or drops; ramp; wide aisles; easily opened door.
• Please list any discount programs you have for seniors.
• Describe other services that you offer that make your business attractive to seniors
• Is there something you are particularly proud of in your offerings to seniors?

Businesses don't have to answer "yes" to every question to be listed here.