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BrooklineCAN invites Brookline businesses to join its Age Friendly Business Campaign. The aim is to encourage businesses to go out of their way to be hospitable to older people. The campaign recognizes businesses for the age-friendly features that they offer. Even more, the campaign enlists businesses in an effort to become more age friendly.

List of Brookline's Age-friendly Businesses

BrooklineCAN Business Membership

Brookline's Age-friendly Business program is free. BrooklineCAN also welcomes the financial support of our business members.

Profiles of some age-friendly businesses

September 2020 News Release,
BrooklineCAN Profiles Age-Friendly Businesses During Covid 19. To serve customers safely during the COVID-19 pandemic, Brookline’s Age-Friendly businesses have adopted special measures that protect both customers and employees. BrooklineCAN is highlighting a few of these businesses that are helping us get through these trying times. Find out more about these businesses.

Age-Friendly Business features survey pointer

What features are most important in making a business age friendly? Please take a minute to answer our survey question by clicking here.

Reasons to Join BrooklineCAN’s Age-Friendly Business Campaign

  • In 2010, Brookline had more than 10,000 residents who were 60+; they represented over 18% of the Town’s population.
  • Between 2010 and 2030, the 60+ population of Brookline is expected to increase by 41%.
  • Older people vary greatly in income and wealth; Brookline seniors include many employed or retired professionals who have substantial clout as consumers.
  • The older population includes many grandparents. Among them, some spend significantly to support grandchildren
  • Many economic benefits accrue to businesses and communities that recognize older people as customers, workers, and entrepreneurs.
  • Features that make businesses attractive to older people are often welcome by customers of all ages.
  • Over 2,000 older people and their families are engaged with BrooklineCAN. Publicity about our work reaches many more Brookline and area residents.
If you own a business in Brookline, and would like to participate in this program, you can download an application and checklist as a Word document or PDF.

Completed applications can be mailed to:

Brookline Age-Friendly Business Campaign
93 Winchester Street
Brookline, MA 02446

Here is a copy of the checklist:

  • On your website, do you have a customer assistance phone number that is easy to find?
  • On your website, do you have contact information that is easy to find?
  • On your digital materials, do you have a large or an easy text-resize option on digital materials?
  • On print materials, do you use large fonts?
  • If you operate a restaurant, do you limit noise levels and background music to moderate or low levels at lunch and in the early evening?
  • Do you place products within reach on shelves?
  • Do you offer help to customers in reaching items?
  • Do you have a well-lit place where customers can sit and rest?
  • Do you train staff to assist customers with access and functional needs (e.g. reach shelved items, speak clearly, read labels/menus)?
  • Do you have drop-off or delivery service?
  • Do you offer shopping by phone or on-line shopping?
  • Do you offer employment opportunities for older adults?
  • Please list any discount programs you have for seniors.
  • Describe other services that you offer that make your business attractive to seniors
  • Is there something you are particularly proud of in your offerings to seniors?

Support Disclaimer: Inclusion of services on this website does not represent a recommendation from the Brookline Council on Aging, the Brookline Senior Center, or the Brookline Community Aging Network.

Disclaimer: Inclusion of services through this program does not represent a recommendation or guarantee of work performance from the Brookline Council on Aging, the Brookline Senior Center, or the Brookline Community Aging Network. The user of this program therefore agrees to release the above named from any and all liability. The user should make whatever investigation or other resources that they deem necessary or appropriate before hiring or engaging Service Providers.